Privacy Policy

Effective Date: May 28, 2024

Step (Hangzhou) Technology Co., Ltd. (hereinafter referred to as "we" or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our Minder service.

1. Information We Collect

1.1 Information You Provide

- Personal Information: Such as name, email address, phone number, etc.

- Account Information: Such as username, password, etc.

- Payment Information: Such as credit card information, billing address, etc. (if applicable).

1.2 Information Collected Automatically

- Device Information: Such as device model, operating system, unique device identifiers, etc.

- Usage Data: Such as application usage, pages accessed, buttons clicked, etc.

- Location Information: Collected with your permission.

1.3 Information from Third Parties

- Social Media Information: Information obtained from social media platforms when you log in using your social media account.

2. How We Use Your Information

- Provide and Improve Services: To provide, maintain, and improve our services.

- Personalized Experience: To personalize your experience based on your usage and preferences.

- Communications: To send important notices, updates, and promotional information.

- Analysis and Research: To conduct data analysis to understand user behavior and trends.

3. Sharing Your Information

3.1 Sharing with Third-Party Service Providers

- Technical Support: Sharing necessary information with third parties that provide technical support and services.

- Payment Processing: Sharing payment information with third parties that process payments.

- Advertising Partners: Sharing anonymous usage data with advertising networks and partners.

3.2 Legal Requirements

- Compliance: Disclosing your information when required or permitted by law.

4. Data Security

- Encryption: Using encryption to protect data in transit and at rest.

- Access Control: Restricting access to your personal information to employees and contractors who need it to provide our services.

- Security Measures: Implementing various security measures to prevent data breaches and unauthorized access.

5. Your Rights

- Access and Update: You have the right to access and update your personal information.

- Deletion Request: You can request the deletion of your personal information, and we will respond within a reasonable time.

- Withdraw Consent: You can withdraw your consent for us to process your personal information at any time.

6. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. For significant changes, we will notify you via email or an in-app notification. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns, please contact us:

Email: cs@chinboo.com